12. My item(s) arrived damaged during delivery, what should I do?
Please email firstname.lastname@example.org and include the following information:
- First & last name
- Company (if applicable)
- Order number
- Picture(s) of damage
- Detailed description of damage
Within 2 business days, LPA will be in touch with you.
11. How do I track my order once it has been shipped?
After placing your order, you will automatically receive an email from UPS with your order’s tracking information.
10. How soon will my order be shipped?
During our business hours (Monday-Friday 8AM-5:15PM CST), your item(s) will be shipped the same day or next business day of placing your order. Same day shipping is guaranteed if you place your order before 3PM CST Monday through Friday. All of our items are available for immediate shipping.
9. How do I know how much it will cost me for shipping my order?
You will be able to see shipping rates at the checkout page. The address you type in will factor in to your shipping cost.
8. Does LPA ship internationally?
No, we are currently shipping only within the United States.
7. Where is LPA located?
We are located in Burnsville, Minnesota.